A digital native business from the start, Izil Beauty built its initial ecommerce website on Shopify, however they soon realised that it wouldn’t be able to support future growth. As a result, in 2022 they decided to migrate to Salesforce Commerce Cloud as a more robust, scalable and feature-rich platform.
Almost a year after implementing Commerce Cloud, Izil Beauty was not realising the expected benefits for increased sales and customer satisfaction. To help them understand the reasons behind the platform’s poor performance and how it can be improved, they reached out to Cloud Odyssey, the only Salesforce partner with a dedicated Commerce Cloud practice and more than 70 certified Commerce Cloud experts.
As a first step, Cloud Odyssey performed an audit which uncovered over 22 issues and gaps with the existing implementation of Commerce Cloud. Some of the more prominent ones were:
Based on these findings, Cloud Odyssey’s Commerce Cloud experts worked closely with the Izil Beauty team to develop a roadmap to resolve these issues and ensure that IZIL’s eCommerce website delivers the desired results.
Enhanced Home Page with Page Designer Components:
Checkout Page Improvements:
Introduction of CareemPay Payment Method:
Integration with Northbeam for Order Details:
Cloud Odyssey continues working with Izil Beauty on a managed services model, delivering on the roadmap and implementing further improvements to full leverage the capabilities of Salesforce Commerce Cloud.
Contact us today to schedule a consultation or to learn more about our Salesforce and MuleSoft services. Our team of experts is here to guide you on your digital transformation journey and help you achieve your business goals.
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