Cloud Odyssey IT Solutions

Salesforce
Marketing Cloud

“Experience the power of Salesforce Marketing Cloud today!
Streamline your marketing efforts with our expertly designed marketing solutions. “Partner with us to experience the power of a truly integrated marketing strategy”

Salesforce Marketing
Cloud Solutions

Our Salesforce Service Cloud consultants at Cloud Odyssey help your customer service reps save time, energy, and resources. We help you revamp your digital customer experiences by streamlining and sharing customer data across multiple departments. Additionally, we empower your sales teams with relevant and updated customer information to make more informed decisions. Pick out the right industry-leading Salesforce Service Cloud Consultants from Cloud Odyssey to make the switch now!

Discover Our Salesforce Marketing Cloud Solutions

Our Salesforce Marketing Cloud developers help you leverage the power of data-driven marketing to deliver personalized consumer engagement using an integrated consumer engagement platform. Use the omnichannel capabilities to scale across all channels web, mobile, email, social, and digital advertising using the best of Marketing Cloud.


Why Cloud Odyssey ?

Qualified Team of Professionals
Qualified Team of Professionals

Our highly talented team of qualified professionals with their in-depth industry experience help you increase user adoption and maximize the ROI in technology.

Customized Team
Customized Team

We handpick the developers with the right set of analytical skills tailored to effectively suit your support needs. This in turn relieves you of the pain to set up an in-house team to monitor Salesforce services.

Workable Support Packages
Workable Support Packages

We offer your business the flexibility to pick a suitable engagement model that works best for your diverse client requirements, while you leverage our Salesforce customization services.

Improved Response Time
Improved Response Time

We solve your Salesforce challenges on-time before they turn into critical issues – impacting your business operations with faster response time and speedy resolutions.

Unlock the Power of Salesforce with Our Expert Services - Contact Us Now!
Unlock the Power of Salesforce with Our Expert Services - Contact Us Now!

Unleash the power of Salesforce and take your business to the next level with Cloud Odyssey. From strategy and implementation to customization and support, we have the skills and experience to help you succeed. Don't wait, reach out to us today and let's work together to drive growth and efficiency for your organization.

Get in touch

We are just a message away.
Email Us : info@cloudodyssey.co


What Do Our Salesforce Marketing Cloud Services Offer You?

Our Salesforce Marketing Cloud Services offer you the following platforms and tools to integrate with your other platforms and improve ROI -

Journey Builder
Journey Builder

Unlock the power of Real-time Interactions with "Journey Builder"

Email Studio
Email Studio

Unleash the power of Personalized Email Marketing with Email Studio

Data Studio
Data Studio

Empower your business and Unlock the full potential of your data with Data Studio

Audience Studio
Audience Studio

Elevate your marketing strategy with Audience Studio

Google Marketing Platform
Google Marketing Platform

Comprehensive solution for managing your data, strategy and campaigns

Datorama
Datorama

Streamline your marketing insights and decision-making with the powerful Datorama Tool

Social Studio
Social Studio

Engage with your audience and measure the impact of your social media campaigns with Social Studio and Analytics Solution

Advertsing Studio
Advertsing Studio

Optimize and scale your digital advertising efforts with Advertising Studio

Mobile Studio
Mobile Studio

Create exceptional mobile experiences and drive conversions with Mobile Studio

Interaction Studio
Interaction Studio

Experience real-time personalization and engagement with
Interaction Studio

Pardot
Pardot

Accelerate your B2B and B2C Marketing Automation the Powerful Lead Generation & Sales Alignment Solution.


Benefits of Salesforce Marketing Cloud

Our team of experts at Cloud Odyssey actively work towards solving all your Salesforce Marketing Cloud support challenges that can effectively help your business grow. Some visible growth areas of working with Salesforce Marketing Cloud are

Deliver personalized digital experiences with a targeted customer journey
Deliver personalized digital experiences with a targeted customer journey
Better understand your customer base
Better understand your customer base
Effectively engage your audience at the customer touchpoint
Effectively engage your audience at the customer touchpoint
Create targeted call-to-action (CTAs)
Create targeted call-to-action (CTAs)
Leverage the power of analytics to take more informed decisions
Leverage the power of analytics to take more informed decisions
Deliver omnichannel and cross-functional marketing campaigns
Deliver omnichannel and cross-functional marketing campaigns
Customized Support
Customized Support
Marketing Cloud

Our Experience

At Cloud Odyssey, we believe that delivering quality and ensuring customer satisfaction is vital for a business to grow. As a Salesforce Marketing Cloud Service company, we have provided custom integration services to many clients all across the world. Our team of Salesforce technology-certified experts is here to transform your CRM and streamline operations to deliver better customer experiences. Hire our Marketing Cloud implementation experts to derive the maximum out of your investments!

Our Clients

Our Motto at Cloud Odyssey is to plan solutions in a way that can cater to all our client’s future digital infrastructure and changing needs. We do things differently here, away from a monotonous approach, because that’s the only way we believe we can make a difference to the industry and our clients.

Salesforce Marketing Cloud Services FAQ's

At Cloud Odyssey, we can assist your business in a number of ways with Salesforce Marketing Cloud, including strategy and planning, implementation and deployment, training and support, and data management and analysis. Our goal is to help you get the most out of your Salesforce Marketing Cloud solution and drive better results for your business.

We offer a range of services to help you enhance your marketing efforts. This includes assistance with developing a comprehensive marketing strategy, implementing and deploying the platform, providing ongoing training and support, and helping you manage and analyze your marketing data.

By working with us, you can take advantage of our expertise and resources to optimize your marketing efforts and achieve your business objectives. This includes identifying key goals and objectives, integrating your systems, and implementing data-driven marketing campaigns. With our assistance, you can enhance your marketing efforts and reach your goals.

Yes, Salesforce Marketing Cloud can be changed to fit the needs of a business. It has many different tools and features that can be changed to fit the needs of different businesses and industries.

Email marketing, mobile marketing, social media marketing, customer journey management, analytics, and reporting are the main things that Salesforce Marketing Cloud does.

Costs for Salesforce Marketing Cloud depend on the features and technologies that a business needs. Pricing plans range from simple to complex, and an organization can also make its own plan to meet its own needs.

Yes. It gives small businesses a number of tools and features to help them connect with clients, create customer profiles, and make personalized marketing campaigns. There are also plans with prices made just for small businesses.

Yes, You can work with many different marketing tools and platforms, such as email marketing software, social media platforms, and customer relationship management (CRM) systems.

 It uses encryption, access controls, and regular security audits, among other things, to keep client data safe.


Contact Us

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Schedule A Meeting With Our Expert

Let's get straight to solutioning. Connect with us at a comfortable time of your choice.

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Scale Fast

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Technology

Configure and customize your CRM needs with us.

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On-Time Delivery

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Cost

Prices customized to your customized solutions. Get in touch!

PMO 2+ experience

 Desired Candidate Profile

  • 2+ years Salesforce Project Management experience, with at least at least one full cycle implementations of Salesforce CRM 
  • 5+ years of total IT Experience, preferably with background is a software development and managing SDLC projects 
  • Strong understanding of the overall architecture of the Salesforce CRM platform 
  • Outstanding organizational, analytical, communication and writing skills 
  • Adept at communicating with internal and external stakeholders at all level of the organization. 
  • Experience with managing remote teams across different time zones 
  • Strong leadership capabilities 
  • Experience with Agile methodologies and Atlassians Jira and Confluence 
  • Superior abilities in problem-solving, project management, and attention to details 
  • Advanced Proficiency with all Microsoft Office suite of products 
  • Up to 30% travel to project locations or client sites, as necessary 

 

Education:

  • A Bachelors degree, preferably in Information Technology or Computer Science OR equivalent combination of education and experience
  • Desired Certifications: 
  • Salesforce Certified Administrator 
  • Salesforce Service Cloud Consultant 
  • Salesforce Sales Cloud Consultant 
  • Salesforce Communities Cloud Consultant 

 

Perks and Benefits

  • Certification Sponsorship
  • Performance Bonuses and Rewards &Recognition
  • Interim Project-Based Bonus
  • Referral Bonus
  • Onsite Travel Opportunities
  • Gratuity
  • Free of Cost Tax and Financial Consultation
  • Healthcare Insurance
  • Maternity Act benefits and Maternity and Paternity leaves
  • Compensatory offs and PTOs
  • Employee Engagement Activities (Office Trips, Parties, Luncheons,

 

PMO 10+ Experience

Skill set

  • 10+ years of experience in development and maintenance, including experience in all life cycle stages of project.
  • 2+ years of experience in managing a team in SFDC development projects as Project Manager.
  • Have managed projects using Agile Methodology
  • Thorough understanding of Object-Oriented Concepts
  • Prior experience in other OOPS technologies like Java, .net is needed
  • Good understanding of overall SFDC architecture & landscape
  • Good knowledge & work experience in SFDC configuration, customization & programming
  • Should be able to create project plans, execution plans, resource plans, control and monitor budget and other project management activities.
  • Must have exposure to project Quality processes and should be able to define and drive these processes in the project.
  • Exposure to connecting / interface with customer for day to day project management, issues resolution, planning etc.
  • Good communication & articulation skills.
  • Understanding of Javascript, Javascript framework such as Jquery, AngularJS, ExtJS, etc. (Added Advantage)
  • Dev 401 Certification, Sales or Service Cloud Consultant (Added Advantage), Dev 501 (Added Advantage)

 

Responsibilities

  • Lead one or multiple Salesforce based projects (either on Force.com or CRM) ensuring adherence to project goals of cost, quality and timelines
  • Manage multiple different stakeholders (business, operational, technical)
  • Prepare, monitor, update and report project plans for effort, schedule, cost and quality
  • Oversee the development and quality assurance efforts to provide the technical guidance whenever required
  • Review and suggest improvements for all project deliverables including requirements, estimates, designs, code, testing, etc.
  • Identify & highlight different risks involved and work on mitigation plans
  • Participate and facilitate all the technical discussions with team as well as all other stakeholders
  • Define best practices for project support and documentation
  • Nurture, mentor and motivate the team to deliver in challenging environment.
  • Lead and guide the technical consultants during various phases of the project
  • Act as a bridge between development team and the customer.

 

JOB DESCRIPTION:

Solution Architect Job Responsibilities:

  • Responsible for assisting in the establishment of an IT Architecture practice, and the adoption of an architecture and standards methodology.
  • Manages activities that take place during solution ideation, solution design, and solution implementation.
  • Reviews business context for solutions to company challenges as well as defining the vision and requirements for the solution, recommending potential options, (which may include RFIs, RFPs or prototype development), selecting the most optimal option, and the development of a roadmap for the selected solution.
  • Communicates the architecture to the stakeholders and collaborates and coordinates with existing domain architects in the formalization and adoption of IT standards and procedures.
  • Champions a structured approach to business application solutions.
  • Directly assists in the development of a solutions architecture program including departmental roadmaps and project portfolios for IT systems architecture.
  • Assures solutions not only are a fit for the specific purpose but also closely align with the standards guidelines of technology solutions.
  • Influences changes to standards when necessary.
  • Assists domain architecture team on solutions management and timing of financial spend for application solutions.
  • Supports the architectural aspects of all application projects in peer IT portfolios.
  • Directs the identification and recommendation of appropriate solutions, upgrades, replacements, or decommissioning options incorporating business and technology productivity, usability, and total cost of ownership.
  • Develops and executes solutions which further reduce the percentage of time spent on reactive work.
  • Provides analysis of security protection technologies as necessary.

Responsibilities:

  • Analyse current technologies used within the company and determine ways to improve
  • Document and monitor requirements needed to institute proposed updates
  • Work closely with Information Technology professionals within the company to ensure hardware is available for projects and working properly
  • Propose and establish framework for necessary contributions from various departments
  • Account for possible project challenges on constraints including, risks, time, resources and scope
  • Work closely with project management teams to successfully monitor progress of initiatives
  • Provide detailed specifications for proposed solutions
  • Define clear goals for all aspects of a project and manage their proper execution
  • Project management and leadership skills are essential
  • Experience developing IT and cloud infrastructure
  • Current understanding of best practices regarding system security measures
  • Experience in software engineering and design architecture
  • Positive outlook in meeting challenges and working to a high level
  • Advanced understanding of business analysis techniques and processes
  • Professional experience working with and analysing computer hardware and software
  • Extensive knowledge and experience working with operating systems
  • Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience
  • Master’s degree in Computer Science or Software Engineering preferred
  • Minimum of 10 – 12 years of experience related to IT Management or other information technology solutions architecture role
  • Demonstrated ability to communicate the complexities of technical programs
  • Proficiency with information technologies in a secure network environment
  • Expertise with personal computers in a secure network environment and Microsoft applications (Outlook, Word, Excel, Access, PowerPoint and SharePoint) or similar software

Salesforce Developer Job Description Template:

We are looking for a talented Salesforce developer to design world-class Salesforce applications for our evolving CRM requirements. As a Salesforce developer, you will be responsible for developing customized solutions within the Salesforce platform. You will also analyze project objectives, create customer workflows, and troubleshoot errors.

To ensure success as a Salesforce developer, you should have extensive experience working with Salesforce CRM platforms, application development skills, and the ability to solve complex software problems. Ultimately, a top-class Salesforce developer can create dynamic and scalable Salesforce applications that meet the changing needs of the company.

Salesforce Developer Responsibilities:

  • Meeting with project managers to determine CRM needs.
  • Developing customized solutions within the Salesforce platform.
  • Designing, coding, and implementing Salesforce applications.
  • Creating timelines and development goals.
  • Testing the stability and functionality of the application.
  • Troubleshooting and fixing bugs.
  • Writing documents and providing technical training for Salesforce staff.
  • Maintaining the security and integrity of the application software.

Salesforce Developer Requirements:

  • Bachelor’s degree in computer science or software engineering.
  • Previous work experience with application and software development.
  • Experience developing customer-facing interfaces.
  • Advanced knowledge of Salesforce CRM platforms.
  • Proficient in MYSQL, Apex, JavaScript, Native, and VisualForce.
  • Working knowledge of mavens ate or eclipse.
  • Good communication skills.
  • Ability to problem solve high-level software and application issues.
  • Ability to project manage

Summary of position

This position will be responsible for all code-based solutions within Salesforce or involving data migrations, systems integrations and 3rd party applications. The Salesforce Developer position will work closely with the Salesforce administrator and Business Analyst to develop solutions that support business requirements and drive key business decisions.

Key Duties & Responsibilities:

  • Responsible for developing in Apex, Lightning Web Components, and other technologies to build customized solutions. Technical leadership, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
  • Seek out ways to use Salesforce to improve processes and productivity, and make recommendations to support an organization scaling at a rapid pace
  • Define, communicate, and manage a change management (release) process to develop and implement new applications/code and updates to existing applications/code.

Skills Required

  • Experience writing Apex classes and triggers, and Lightning Web Components
  • Familiar with Salesforce Lightning Design System and SFDX
  • Strong business analysis and functional experience, including requirements gathering, creating solutions, and/or deploying solutions to end users
  • Technical project management experience
  • Strong attention to detail and excellent problem-solving skills
  • Strong verbal and written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams
  • Understanding of and experience with Salesforce architecture and API
  • Experience using GitHub or other version control software
  • Experience integrating Salesforce with other applications

Beneficial Skills

  • 2+ years previous development experience preferably in Salesforce
  • Platform Developer 1 Certification
  • Proficiency in HTML, XML, JavaScript, SQL/SOQL, Java/C++/OOP