Cloud Odyssey IT Solutions

People. Simple.

Unleashing the Full Potential of your Platforms


Our Happy Clients

Our Motto at Cloud Odyssey is to plan solutions in a way that can cater to all our client’s future digital infrastructure and changing needs. We do things differently here, away from a monotonous approach, because that’s the only way we believe we can make a difference to the industry and our clients.

A Salesforce and MuleSoft Organisation Determined to Provide Outstanding Results.

We leverage the full power of Salesforce and MuleSoft to transform the way you work, improve business performance and enhance customer experience. Founded in 2014, Cloud Odyssey is a global full-service Salesforce and MuleSoft consultancy, with the experience, resources and accelerators to get the job done right, faster. As we grow, we invest in developing focused teams with talent from diverse disciplines, to form dedicated knowledge and innovation hubs around the Salesforce and MuleSoft technologies we specialize in; the most recent one being our Salesforce & MuleSoft with over 180 Certified experts. We’ve achieved an unwavering 5 out of 5 CSAT on Salesforce’s independent customer satisfaction surveys, and we are committed to keeping it this way!

Our aim is to create the conditions for our customers to thrive, regardless of size or industry, delivering solutions that leverage best practice insights, and are tailored to their business context and vision.

We have achieved a significant milestone in our commitment to excellence and information security. We have obtained the prestigious ISO/IEC 27001:2022 certification from Intercert, a recognized Certification body.

Our Capabilities

Salesforce Implementation
Salesforce Implementation

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Sales Cloud Implementation
Sales Cloud Implementation

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Service Cloud Implementation
Service Cloud Implementation

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Commerce Cloud Implementation
Commerce Cloud Implementation

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Marketing Cloud Implementation
Marketing Cloud Implementation

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Salesforce Integration Services
Salesforce Integration Services

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MuleSoft Integration Solutions
MuleSoft Integration Solutions

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Data Migration
Data Migration

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Our Capablities

Salesforce Implementation
Salesforce Implementation

Tailor your Salesforce experience using Cloudodyssey's expertise. Understand how Salesforce CRM can work for you .

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Sales Cloud Implementation
Sales Cloud Implementation

Manage your sales process and drive growth with Sales Cloud, the industry-leading sales management solution from Salesforce
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Service Cloud Implementation
Service Cloud Implementation

Improve customer satisfaction and drive efficiency with Service Cloud, the comprehensive customer service solution
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Commerce Cloud Implementation
Commerce Cloud Implementation

Commerce Cloud creates personalized and seamless shopping experiences across all channels, including web, mobile, and in-store.
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Marketing Cloud Implementation
Marketing Cloud Implementation

Streamline your marketing efforts. Personalize campaigns & measure success with a Marketing Cloud Solution
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Salesforce Integration Services
Salesforce Integration Services

Automate business processing by connecting complex systems, controlling assets with Salesforce Integration Services
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Integration and inter-connections have never been easier with CloudOdyssey's certified Mulesoft developers at your service.

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Data Migration
Data Migration

Wondering how your old CRM data could be handled. CloudOdyssey's expert migration developers are here to handle all .

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Cloud Odyssey is making a difference through our innovative approaches towards our clients’ problems. Our innovation and committed thinking has always delivered sustainable solutions. In today's fast paced world of ever changing technology, our Salesforce developers and Mulesoft developers are adequately equipped to adapt and excel. The evolving needs of our clients can be easily catered to with innovative development and adapting them with utmost alignment to our clients’ needs. Cloud Odyssey is a reliable and trusted source for the digitization needs that your organization requires in this ever-transforming digital world.

Why Cloud Odyssey ?

Qualified Team of Professionals
Qualified Team of Professionals

Our highly talented team of qualified professionals with their in-depth industry experience help you increase user adoption and maximize the ROI in technology.

Customized Team
Customized Team

We handpick the developers with the right set of analytical skills tailored to effectively suit your support needs. This in turn relieves you of the pain to set up an in-house team to monitor Salesforce services.

Workable Support Packages
Workable Support Packages

We offer your business the flexibility to pick a suitable engagement model that works best for your diverse client requirements, while you leverage our Salesforce customization services.

Improved Response Time
Improved Response Time

We solve your Salesforce challenges on-time before they turn into critical issues – impacting your business operations with faster response time and speedy resolutions.

Unlock the Power of Salesforce with Our Expert Services - Contact Us Now!
Unlock the Power of Salesforce with Our Expert Services - Contact Us Now!

Unleash the power of Salesforce and take your business to the next level with Cloud Odyssey. From strategy and implementation to customization and support, we have the skills and experience to help you succeed. Don't wait, reach out to us today and let's work together to drive growth and efficiency for your organization.

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Discover Our Salesforce Solutioning

Strategic Consulting
Strategic Consulting

Cloud Odyssey as Salesforce strategic consulting company focuses more on clients’ business results through leveraging a lot from technical innovation. All our experienced and certified Salesforce professionals are determined to excel well in customization and application development for the clients through strategic and technical knowledge. This kind of approach is always successful in accelerating the business process. Our solutions implementation to the clients also included the training to the end-users in the clients’ organizations.

Salesforce Implementation
Salesforce Implementation

Cloud Odyssey applies an optimized approach in the implementation of Salesforce for the clients. It starts with the review of current or existing business processes and the company goals. Salesforce products are designed to cater well to each goal of the organization and those are Sales Cloud, Service Cloud, Revenue Cloud, pardot, Marketing cloud and some more. Our implementation will address your existing system flaws yet help a lot to reach the set goals.

User Adoption Strategy Building
User Adoption Strategy Building

User adoption plays a vital role in bringing optimized results for any software and Salesforce is no exemption here. Productivity can hamper when there is low or decreased user adoption. CloudOdyssey will exercise utmost attention to this aspect for the clients. For this purpose, we ensure optimal training approach, stakeholder support, trigger motivation, utmost utilization of AppExchange, deploying salesforce admin, clean data strategies, proper communication practices, constant meetings and some more.

Maintenance & Support
Maintenance & Support

Salesforce as a CRM software stands as the driving force for any organization. So, this kind of CRM can’t afford any downtime or bugs and errors in its technology adoption. This is where CloudOdyssey stands as your helping hand to maintain and support your 24x7 CRM uninterrupted usage. In Our maintenance & support service, we take care of data management, user support & assistance, troubleshooting, Salesforce helpdesk, system evolution, bug fixing & resolution, additional customization requirements, app maintenance and support and some more.

How can we help you?

Whether you need to understand customized Salesforce, develop strategies to migrate your current CRM data, utilize Mulesoft to its full potential, or even see how you could benefit from a customized CRM experience, we have the expertise.

Our Happy Clients

Our Motto at Cloud Odyssey is to plan solutions in a way that can cater to all our client’s future digital infrastructure and changing needs. We do things differently here, away from a monotonous approach, because that’s the only way we believe we can make a difference to the industry and our clients.

People Love Us

Our team of developers all have a specific expertise, skills and relevant background to handle projects that require a deep understanding of specific industries' CRM needs.

"I will definitely come back again!"

Had a really good experience with these guys. I'd definitely recommend to friends & family & anyone else.

Emeli Grand

Samsung Trainer

"Great job!"

I needed their service to translate my ID into English and got my document back in 24 hours. Would highly recommend!

Natan Kim

Vargis Account Manager

"You are an absolute star!"

The service was quick, reasonably priced and the translation seemed perfectly fine when I received it.

Joel Smith

Project Manager

October 2023

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    PMO 2+ experience

     Desired Candidate Profile

    • 2+ years Salesforce Project Management experience, with at least at least one full cycle implementations of Salesforce CRM 
    • 5+ years of total IT Experience, preferably with background is a software development and managing SDLC projects 
    • Strong understanding of the overall architecture of the Salesforce CRM platform 
    • Outstanding organizational, analytical, communication and writing skills 
    • Adept at communicating with internal and external stakeholders at all level of the organization. 
    • Experience with managing remote teams across different time zones 
    • Strong leadership capabilities 
    • Experience with Agile methodologies and Atlassians Jira and Confluence 
    • Superior abilities in problem-solving, project management, and attention to details 
    • Advanced Proficiency with all Microsoft Office suite of products 
    • Up to 30% travel to project locations or client sites, as necessary 



    • A Bachelors degree, preferably in Information Technology or Computer Science OR equivalent combination of education and experience
    • Desired Certifications: 
    • Salesforce Certified Administrator 
    • Salesforce Service Cloud Consultant 
    • Salesforce Sales Cloud Consultant 
    • Salesforce Communities Cloud Consultant 


    Perks and Benefits

    • Certification Sponsorship
    • Performance Bonuses and Rewards &Recognition
    • Interim Project-Based Bonus
    • Referral Bonus
    • Onsite Travel Opportunities
    • Gratuity
    • Free of Cost Tax and Financial Consultation
    • Healthcare Insurance
    • Maternity Act benefits and Maternity and Paternity leaves
    • Compensatory offs and PTOs
    • Employee Engagement Activities (Office Trips, Parties, Luncheons,


    PMO 10+ Experience

    Skill set

    • 10+ years of experience in development and maintenance, including experience in all life cycle stages of project.
    • 2+ years of experience in managing a team in SFDC development projects as Project Manager.
    • Have managed projects using Agile Methodology
    • Thorough understanding of Object-Oriented Concepts
    • Prior experience in other OOPS technologies like Java, .net is needed
    • Good understanding of overall SFDC architecture & landscape
    • Good knowledge & work experience in SFDC configuration, customization & programming
    • Should be able to create project plans, execution plans, resource plans, control and monitor budget and other project management activities.
    • Must have exposure to project Quality processes and should be able to define and drive these processes in the project.
    • Exposure to connecting / interface with customer for day to day project management, issues resolution, planning etc.
    • Good communication & articulation skills.
    • Understanding of Javascript, Javascript framework such as Jquery, AngularJS, ExtJS, etc. (Added Advantage)
    • Dev 401 Certification, Sales or Service Cloud Consultant (Added Advantage), Dev 501 (Added Advantage)



    • Lead one or multiple Salesforce based projects (either on or CRM) ensuring adherence to project goals of cost, quality and timelines
    • Manage multiple different stakeholders (business, operational, technical)
    • Prepare, monitor, update and report project plans for effort, schedule, cost and quality
    • Oversee the development and quality assurance efforts to provide the technical guidance whenever required
    • Review and suggest improvements for all project deliverables including requirements, estimates, designs, code, testing, etc.
    • Identify & highlight different risks involved and work on mitigation plans
    • Participate and facilitate all the technical discussions with team as well as all other stakeholders
    • Define best practices for project support and documentation
    • Nurture, mentor and motivate the team to deliver in challenging environment.
    • Lead and guide the technical consultants during various phases of the project
    • Act as a bridge between development team and the customer.



    Solution Architect Job Responsibilities:

    • Responsible for assisting in the establishment of an IT Architecture practice, and the adoption of an architecture and standards methodology.
    • Manages activities that take place during solution ideation, solution design, and solution implementation.
    • Reviews business context for solutions to company challenges as well as defining the vision and requirements for the solution, recommending potential options, (which may include RFIs, RFPs or prototype development), selecting the most optimal option, and the development of a roadmap for the selected solution.
    • Communicates the architecture to the stakeholders and collaborates and coordinates with existing domain architects in the formalization and adoption of IT standards and procedures.
    • Champions a structured approach to business application solutions.
    • Directly assists in the development of a solutions architecture program including departmental roadmaps and project portfolios for IT systems architecture.
    • Assures solutions not only are a fit for the specific purpose but also closely align with the standards guidelines of technology solutions.
    • Influences changes to standards when necessary.
    • Assists domain architecture team on solutions management and timing of financial spend for application solutions.
    • Supports the architectural aspects of all application projects in peer IT portfolios.
    • Directs the identification and recommendation of appropriate solutions, upgrades, replacements, or decommissioning options incorporating business and technology productivity, usability, and total cost of ownership.
    • Develops and executes solutions which further reduce the percentage of time spent on reactive work.
    • Provides analysis of security protection technologies as necessary.


    • Analyse current technologies used within the company and determine ways to improve
    • Document and monitor requirements needed to institute proposed updates
    • Work closely with Information Technology professionals within the company to ensure hardware is available for projects and working properly
    • Propose and establish framework for necessary contributions from various departments
    • Account for possible project challenges on constraints including, risks, time, resources and scope
    • Work closely with project management teams to successfully monitor progress of initiatives
    • Provide detailed specifications for proposed solutions
    • Define clear goals for all aspects of a project and manage their proper execution
    • Project management and leadership skills are essential
    • Experience developing IT and cloud infrastructure
    • Current understanding of best practices regarding system security measures
    • Experience in software engineering and design architecture
    • Positive outlook in meeting challenges and working to a high level
    • Advanced understanding of business analysis techniques and processes
    • Professional experience working with and analysing computer hardware and software
    • Extensive knowledge and experience working with operating systems
    • Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience
    • Master’s degree in Computer Science or Software Engineering preferred
    • Minimum of 10 – 12 years of experience related to IT Management or other information technology solutions architecture role
    • Demonstrated ability to communicate the complexities of technical programs
    • Proficiency with information technologies in a secure network environment
    • Expertise with personal computers in a secure network environment and Microsoft applications (Outlook, Word, Excel, Access, PowerPoint and SharePoint) or similar software

    Salesforce Developer Job Description Template:

    We are looking for a talented Salesforce developer to design world-class Salesforce applications for our evolving CRM requirements. As a Salesforce developer, you will be responsible for developing customized solutions within the Salesforce platform. You will also analyze project objectives, create customer workflows, and troubleshoot errors.

    To ensure success as a Salesforce developer, you should have extensive experience working with Salesforce CRM platforms, application development skills, and the ability to solve complex software problems. Ultimately, a top-class Salesforce developer can create dynamic and scalable Salesforce applications that meet the changing needs of the company.

    Salesforce Developer Responsibilities:

    • Meeting with project managers to determine CRM needs.
    • Developing customized solutions within the Salesforce platform.
    • Designing, coding, and implementing Salesforce applications.
    • Creating timelines and development goals.
    • Testing the stability and functionality of the application.
    • Troubleshooting and fixing bugs.
    • Writing documents and providing technical training for Salesforce staff.
    • Maintaining the security and integrity of the application software.

    Salesforce Developer Requirements:

    • Bachelor’s degree in computer science or software engineering.
    • Previous work experience with application and software development.
    • Experience developing customer-facing interfaces.
    • Advanced knowledge of Salesforce CRM platforms.
    • Proficient in MYSQL, Apex, JavaScript, Native, and VisualForce.
    • Working knowledge of mavens ate or eclipse.
    • Good communication skills.
    • Ability to problem solve high-level software and application issues.
    • Ability to project manage

    Summary of position

    This position will be responsible for all code-based solutions within Salesforce or involving data migrations, systems integrations and 3rd party applications. The Salesforce Developer position will work closely with the Salesforce administrator and Business Analyst to develop solutions that support business requirements and drive key business decisions.

    Key Duties & Responsibilities:

    • Responsible for developing in Apex, Lightning Web Components, and other technologies to build customized solutions. Technical leadership, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
    • Seek out ways to use Salesforce to improve processes and productivity, and make recommendations to support an organization scaling at a rapid pace
    • Define, communicate, and manage a change management (release) process to develop and implement new applications/code and updates to existing applications/code.

    Skills Required

    • Experience writing Apex classes and triggers, and Lightning Web Components
    • Familiar with Salesforce Lightning Design System and SFDX
    • Strong business analysis and functional experience, including requirements gathering, creating solutions, and/or deploying solutions to end users
    • Technical project management experience
    • Strong attention to detail and excellent problem-solving skills
    • Strong verbal and written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams
    • Understanding of and experience with Salesforce architecture and API
    • Experience using GitHub or other version control software
    • Experience integrating Salesforce with other applications

    Beneficial Skills

    • 2+ years previous development experience preferably in Salesforce
    • Platform Developer 1 Certification
    • Proficiency in HTML, XML, JavaScript, SQL/SOQL, Java/C++/OOP