25%
Reduction in Manual efforts by
30%
Improvement in Lead Capture from different sources by
30%
Increased Customer turnaround time by
Overview
A digital native business from the start, Izil Beauty built its initial ecommerce website on Shopify, however they soon realised that it wouldn’t be able to support future growth. As a result, in 2022 they decided to migrate to Salesforce Commerce Cloud as a more robust, scalable and feature-rich platform.
Almost a year after implementing Commerce Cloud, Izil Beauty was not realising the expected benefits for increased sales and customer satisfaction. To help them understand the reasons behind the platform’s poor performance and how it can be improved, they reached out to Cloud Odyssey, the only Salesforce partner with a dedicated Commerce Cloud practice and more than 70 certified Commerce Cloud experts.
Challenges
A digital native business from the start, Izil Beauty built its initial ecommerce website on Shopify, however they soon realised that it wouldn’t be able to support future growth. As a result, in 2022 they decided to migrate to Salesforce Commerce Cloud as a more robust, scalable and feature-rich platform.
Almost a year after implementing Commerce Cloud, Izil Beauty was not realising the expected benefits for increased sales and customer satisfaction. To help them understand the reasons behind the platform’s poor performance and how it can be improved, they reached out to Cloud Odyssey, the only Salesforce partner with a dedicated Commerce Cloud practice and more than 70 certified Commerce Cloud experts.
Solutions
A digital native business from the start, Izil Beauty built its initial ecommerce website on Shopify, however they soon realised that it wouldn’t be able to support future growth. As a result, in 2022 they decided to migrate to Salesforce Commerce Cloud as a more robust, scalable and feature-rich platform.
Almost a year after implementing Commerce Cloud, Izil Beauty was not realising the expected benefits for increased sales and customer satisfaction. To help them understand the reasons behind the platform’s poor performance and how it can be improved, they reached out to Cloud Odyssey, the only Salesforce partner with a dedicated Commerce Cloud practice and more than 70 certified Commerce Cloud experts.
Benefits
A digital native business from the start, Izil Beauty built its initial ecommerce website on Shopify, however they soon realised that it wouldn’t be able to support future growth. As a result, in 2022 they decided to migrate to Salesforce Commerce Cloud as a more robust, scalable and feature-rich platform.
Almost a year after implementing Commerce Cloud, Izil Beauty was not realising the expected benefits for increased sales and customer satisfaction. To help them understand the reasons behind the platform’s poor performance and how it can be improved, they reached out to Cloud Odyssey, the only Salesforce partner with a dedicated Commerce Cloud practice and more than 70 certified Commerce Cloud experts.
