In the competitive world of e-commerce, grabbing customer attention and showcasing your products effectively is crucial. Salesforce B2C Commerce Cloud understands this, and that’s why it offers robust Visual Merchandising (VM) tools to help businesses create a visually appealing and engaging online store experience. These tools empower you to strategically arrange and present your products, ultimately driving product discovery and boosting sales. Let’s explore how B2C Commerce Cloud’s VM features can transform your online store into a captivating shopping destination. 

The Power of Visual Storytelling 

Visuals play a significant role in influencing customer behavior. High-quality product images, engaging product descriptions, and well-curated product arrangements can significantly impact how customers perceive your brand and navigate your online store. 

Salesforce B2C Commerce Cloud: Unleashing Your Inner Visual Merchandiser 

B2C Commerce Cloud equips you with a suite of intuitive VM tools to create a dynamic and visually appealing online store. Here’s a glimpse into these functionalities: 

  • Merchandising by Category: Categorize your products logically and visually appealing. B2C Commerce Cloud allows you to define product hierarchies, assign attributes, and leverage drag-and-drop functionality to arrange products within categories in a way that optimizes discoverability. 
  • Merchandising by Context: Go beyond simple categorization. B2C Commerce Cloud empowers you to create curated product collections or landing pages based on themes, promotions, or customer segments. This allows you to showcase relevant products to specific customer groups and drive targeted engagement. 
  • Banners and Promotions: Leverage banners and promotional placements strategically within your store’s layout. B2C Commerce Cloud allows you to create visually compelling banners to highlight new arrivals, special offers, or seasonal product collections. 
  • Product Image Management: High-quality product images are essential for effective product discovery. B2C Commerce Cloud provides tools to manage product images, optimize their size and format, and ensure a consistent visual experience. 

Benefits of Salesforce B2C Commerce Cloud’s Visual Merchandiser Tools 

By implementing B2C Commerce Cloud’s Visual Merchandising tools, you can unlock a multitude of benefits for your e-commerce business: 

  • Enhanced Product Discovery: Strategic product placement and curated collections can help customers find the products they’re looking for more easily, leading to increased sales and conversion rates. 
  • Improved Customer Engagement: A visually appealing and dynamic store layout keeps customers engaged and entices them to explore your product offerings more thoroughly. 
  • Storytelling Through Merchandising: VM tools allow you to create a narrative around your products, compellingly highlighting their features and benefits. 
  • A/B Testing and Optimization: B2C Commerce Cloud allows you to A/B test different VM strategies, such as product placements and banner designs, to identify what resonates best with your audience and continuously optimize your store’s layout for maximum impact. 


In today’s e-commerce landscape, a well-designed and visually appealing online store is no longer a nicety; it’s a necessity. By leveraging Salesforce B2C Commerce Cloud’s Visual Merchandising tools, you can transform your online store into a captivating destination for your customers, ultimately driving product discovery, customer engagement, and business growth.