We are thrilled to announce that Cloud Odyssey is now a Salesforce Summit Partner!

We were able to achieve this major milestone in under two years from starting our journey with Salesforce. Our strategic approach, centred on human capital development and client success, has accelerated our organic growth, underlining our dedication to achieving and maintaining the highest industry standards.

Founder and CEO of Cloud Odyssey, Suresh Goli, reflects ā€œI founded Cloud Odyssey leveraging my learnings from 13 years of experience in the Salesforce ecosystem, working with global accounts and seeing through complex rollouts. My aim is to apply best practice and domain expertise in every project and help our customers generate significant returns from their investment in Salesforce and MuleSoft.ā€

What does it take to become a Salesforce Summit Partner? 

To qualify for the Summit status*, partners must meet stringent criteria, including demonstrating expertise across the entire Salesforce ecosystem, showcasing a strong track record of successful project implementations, and maintaining high levels of customer satisfaction:

Certifications and Expertise: Cloud Odyssey has demonstrated exceptional proficiency with over 130 experts collectively holding more than 300 Salesforce certifications. This commitment to continuous learning and skill enhancement has been instrumental in our journey towards Summit Partner status.

Global Support: From our headquarters in the UK, our dedicated Salesforce and MuleSoft practices in India and our offices in Singapore and the US, we are able to establish meaningful customer relationships and deliver successful projects across borders.

Customer Satisfaction: Cloud Odyssey’s dedication to customer satisfaction has been our primary focus throughout our journey. Our teams consistently deliver projects that meet and exceed client expectations, fostering long-term partnerships.

Suresh expressed his pride in the collective efforts that led to this significant achievement, stating, “Becoming a Salesforce Summit Partner in such a short span is a testament to the hard work and dedication of our incredible team. Our people have been the driving force behind our success, and their commitment to excellence has set us apart in the Salesforce ecosystem.

He further acknowledged the pivotal role of our customers in this journey, stating, “Our clients have been instrumental partners on this odyssey. Their trust and collaboration have fuelled our growth, and we remain committed to exceeding their expectations at every step.

Cloud Odyssey’s rapid ascent to Summit Partner status contributes to the strength and diversity of the Salesforce ecosystem. As a Summit Partner, we are poised to collaborate even more closely with Salesforce to drive innovation, share best practices, and contribute to the overall success of the platform.

What sets Cloud Odyssey apart as a Salesforce consulting firm? 

We are a partner who works with our clients to understand their business challenges and develop solutions that meet their specific needs. We leverage our deep Salesforce expertise and our commitment to innovation to deliver results that our clients can be proud of. 

  • Global Presence: With offices in the United Kingdom, Singapore, the United States, and India (Bengaluru and Hyderabad) we are able to provide our clients with the support they need, no matter where they are located. 
  • Salesforce Professional Services: As a Salesforce Summit partner, Cloud Odyssey’s Salesforce Professional Services meet the highest standards of Salesforce best practice and industry-specific knowhow.  
  • End-to-End Capabilities: We are one of just a few Salesforce partners with end-to-end Customer 360, Patient 360, Student 360, and Commerce Cloud capabilities. 
  • Enterprise-grade Solutions: We are not just another service provider. We leverage Salesforce and MuleSoft to build enterprise-grade solutions that effectively address organisational and operational challenges. 
  • Domain-specific Accelerators: With our growing arsenal of domain-specific frameworks and accelerators, we are able to minimise risk and time-to-value for our customersā€™ Salesforce and MuleSoft implementations. 

*Salesforce Partner levels

The Salesforce partnership program has four tiers: Base, Crest, Ridge, and Summit. These tiers are assigned under a strict evaluation bar for quality. To achieve Summit Partner status, a company must meet the following criteria:

  • Have a strong track record of customer success.
  • Demonstrate deep Salesforce expertise.
  • Be committed to innovation.
  • Partner Value Score.
  • Leadership in equality and sustainable development.