Cloud Odyssey IT Solutions

Commerce Cloud

“Transform your e-commerce business with Salesforce Commerce Cloud ! 
A powerful platform that enables businesses to create unique, personalized, and seamless shopping experiences across multiple channels and devices.

Salesforce Commerce
Cloud or SFCC

Salesforce Commerce Cloud is currently gaining utmost attention from salesforce practitioners. SFCC is nothing but its formerly acquired Demandware but adorned many uplifts to it for unifying the way businesses engage with its customers through any device or channel. This is designed and developed as a highly scalable SaaS e-commerce solution. Its functionalities and features constantly evolve through refinement for delivering optimized performance and experience for E-Commerce entities. Salesforce Commerce Cloud offers best-in-class features and functionalities for B2C segments. B2C retailers, as well as brands, can reap out a lot through highly compelling solutions.

What Does Salesforce Commerce Cloud Offer You?

Explore the predictive capabilities of Salesforce Einstein to leverage data to build a single consumer view. Predict the future behavior of your extended customer bases via Salesforce Commerce Cloud. Recommend the right commerce product and services to online shoppers based on existing consumer behavior analytics. At Cloud Odyssey, we essentially offer two types of Salesforce Commerce Solutions to our customers -
Salesforce Commerce Cloud for B2B
Salesforce Commerce Cloud for B2C

Top Features of SFCC from Cloud Odyssey

Marketing leading features are of the greatest importance to the core functionalities of the SFCC (Salesforce Commerce Cloud). Let us look into some of the salient features of it to understand what is making it a better fit for B2C entities:


Salesforce is seen constantly updating all its SaaS platforms and Salesforce Commerce Cloud to get updates at regular intervals. The new updates and features are constantly rolled out in the background. The administration panel always holds these new updates and features that require not much technical intervention to roll or deploy them and to use. This kind of seamless update is making this SFCC very useful for the users.


Salesforce commerce cloud can successfully cope with huge traffic and demands being a cloud-based SaaS product. You don’t need any special plans or spikes to meet these kinds of situations. The platform is designed to scale according to the growing demand and there is no necessity of any technical intervention for this too. So, the scalability on its own is making it the best sought-after solution for B2C clients.

Cloud Services Suit
Cloud Services Suit

Salesforce is a CRM solution and SFCC is part of the family. Many of the CRM related marketing SaaS services can be easily integrated into this SFCC as and when required. This is making SFCC is furthermore useful and helpful for the SFCC practitioners.

A Product Roadmap
A Product Roadmap

Salesforce is providing an SFCC product roadmap, which can make solutions usage and its features & functions a cakewalk with no necessity to focus additionally for this purpose. SFCC with the roadmap is your perfect way to start utilizing the product instantly for you.

Cloud Odyssey as SFCC Consulting Firm

Cloud Odyssey supports many clients with good experience in the deployment and execution of SFCC SaaS solutions. As a reputed Salesforce consulting firm, Cloud Odyssey is helping clients in all other salesforce variants, but salesforce Commerce cloud is always a special one through our expertise and witnessed successes for the clients. We’re here to achieve your commercial goal through assessing your business and approaching with the right kind of solutions. We can make SFCC the best fit technology for your business and we can help you to reap the best results in return continuously.

Product Limitations

The revenue-sharing model is quite an apt option for companies that are with good profit margins but businesses that work with tighter margin models cannot afford this as a B2C solution. Many retailers and B2B companies with tighter margins are failing to consider it. The roadmap feature of SFCC is mainly centered over the majority of B2C retailers while organizations' niche models or audiences or non-standard may not be suitable to utilize well these solutions.

Salesforce Commerce Cloud

Why Cloud Odyssey ?

Qualified Team of Professionals
Qualified Team of Professionals

Our highly talented team of qualified professionals with their in-depth industry experience help you increase user adoption and maximize the ROI in technology.

Customized Team
Customized Team

We handpick the developers with the right set of analytical skills tailored to effectively suit your support needs. This in turn relieves you of the pain to set up an in-house team to monitor Salesforce services.

Workable Support Packages
Workable Support Packages

We offer your business the flexibility to pick a suitable engagement model that works best for your diverse client requirements, while you leverage our Salesforce customization services.

Improved Response Time
Improved Response Time

We solve your Salesforce challenges on-time before they turn into critical issues – impacting your business operations with faster response time and speedy resolutions.

Unlock the Power of Salesforce with Our Expert Services - Contact Us Now!
Unlock the Power of Salesforce with Our Expert Services - Contact Us Now!

Unleash the power of Salesforce and take your business to the next level with Cloud Odyssey. From strategy and implementation to customization and support, we have the skills and experience to help you succeed. Don't wait, reach out to us today and let's work together to drive growth and efficiency for your organization.

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Our Clients

Our Motto at Cloud Odyssey is to plan solutions in a way that can cater to all our client’s future digital infrastructure and changing needs. We do things differently here, away from a monotonous approach, because that’s the only way we believe we can make a difference to the industry and our clients.

Salesforce Commerce Cloud FAQ's

Salesforce Commerce Cloud is a digital commerce platform that enables businesses to create personalized shopping experiences for their customers across multiple channels. With Salesforce Commerce Cloud, companies can personalize content, offer targeted promotions, and gain valuable insights into customer behavior.

Cloud Odyssey can help you create personalized shopping experiences using Salesforce Commerce Cloud. Our team can work with you to understand your business needs and create a customized Commerce Cloud solution that aligns with them. We can help you create targeted promotions, personalize content and utilize customer data to create a more personalized shopping experience.

Yes, Cloud Odyssey has experience in creating an omnichannel commerce solution using Salesforce Commerce Cloud. Our team can work with you to understand your business needs and create a customized Commerce Cloud solution that aligns with them. We can help you integrate various channels, such as web, mobile, and social media, for a seamless customer experience.

Cloud Odyssey provides training and support to ensure you and your team can fully utilize and get the most out of your Salesforce Commerce Cloud solution. This includes end-user training, administrator training, and ongoing support to ensure the successful adoption.

Yes, Cloud Odyssey has experience creating headless commerce solutions using Salesforce Commerce Cloud. Our team can work with you to understand your business needs and create a customized Commerce Cloud solution that aligns with them. We can help you with decoupling the front-end and back-end of your e-commerce platform for greater flexibility and scalability.

Cloud Odyssey can help you integrate Salesforce Commerce Cloud with your PIM system. Our team can work with you to understand your business needs and create a customized integration plan that will ensure minimal disruption while maximizing the value of your investment in Salesforce Commerce Cloud.

Yes, Cloud Odyssey has experience in creating B2B commerce experiences using Salesforce Commerce Cloud. Our team can work with you to understand your business needs and create a customized Commerce Cloud solution that aligns with them. We can help you create custom pricing, catalogs, and workflows that cater to your B2B customers.

 Yes, Cloud Odyssey has experience in creating mobile commerce solutions using Salesforce Commerce Cloud. Our team can work with you to understand your business needs and create a customized Commerce Cloud solution that aligns with them. We can help you create mobile-optimized websites, apps, and mobile-first experiences.

Yes, Cloud Odyssey has experience creating subscription commerce solutions using Salesforce Commerce Cloud. Our team can work with you to understand your business needs and create a customized Commerce Cloud solution that aligns with them. We can help you with creating subscription plans, recurring billing, and automated renewals.

Yes, Cloud Odyssey has experience creating global commerce solutions using Salesforce Commerce Cloud. Our team can work with you to understand your business needs and create a customized Commerce Cloud solution that aligns with them. We can help you with creating multi-language, multi-currency, and multi-tax support.

Contact Us

October 2023

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PMO 2+ experience

 Desired Candidate Profile

  • 2+ years Salesforce Project Management experience, with at least at least one full cycle implementations of Salesforce CRM 
  • 5+ years of total IT Experience, preferably with background is a software development and managing SDLC projects 
  • Strong understanding of the overall architecture of the Salesforce CRM platform 
  • Outstanding organizational, analytical, communication and writing skills 
  • Adept at communicating with internal and external stakeholders at all level of the organization. 
  • Experience with managing remote teams across different time zones 
  • Strong leadership capabilities 
  • Experience with Agile methodologies and Atlassians Jira and Confluence 
  • Superior abilities in problem-solving, project management, and attention to details 
  • Advanced Proficiency with all Microsoft Office suite of products 
  • Up to 30% travel to project locations or client sites, as necessary 



  • A Bachelors degree, preferably in Information Technology or Computer Science OR equivalent combination of education and experience
  • Desired Certifications: 
  • Salesforce Certified Administrator 
  • Salesforce Service Cloud Consultant 
  • Salesforce Sales Cloud Consultant 
  • Salesforce Communities Cloud Consultant 


Perks and Benefits

  • Certification Sponsorship
  • Performance Bonuses and Rewards &Recognition
  • Interim Project-Based Bonus
  • Referral Bonus
  • Onsite Travel Opportunities
  • Gratuity
  • Free of Cost Tax and Financial Consultation
  • Healthcare Insurance
  • Maternity Act benefits and Maternity and Paternity leaves
  • Compensatory offs and PTOs
  • Employee Engagement Activities (Office Trips, Parties, Luncheons,


PMO 10+ Experience

Skill set

  • 10+ years of experience in development and maintenance, including experience in all life cycle stages of project.
  • 2+ years of experience in managing a team in SFDC development projects as Project Manager.
  • Have managed projects using Agile Methodology
  • Thorough understanding of Object-Oriented Concepts
  • Prior experience in other OOPS technologies like Java, .net is needed
  • Good understanding of overall SFDC architecture & landscape
  • Good knowledge & work experience in SFDC configuration, customization & programming
  • Should be able to create project plans, execution plans, resource plans, control and monitor budget and other project management activities.
  • Must have exposure to project Quality processes and should be able to define and drive these processes in the project.
  • Exposure to connecting / interface with customer for day to day project management, issues resolution, planning etc.
  • Good communication & articulation skills.
  • Understanding of Javascript, Javascript framework such as Jquery, AngularJS, ExtJS, etc. (Added Advantage)
  • Dev 401 Certification, Sales or Service Cloud Consultant (Added Advantage), Dev 501 (Added Advantage)



  • Lead one or multiple Salesforce based projects (either on or CRM) ensuring adherence to project goals of cost, quality and timelines
  • Manage multiple different stakeholders (business, operational, technical)
  • Prepare, monitor, update and report project plans for effort, schedule, cost and quality
  • Oversee the development and quality assurance efforts to provide the technical guidance whenever required
  • Review and suggest improvements for all project deliverables including requirements, estimates, designs, code, testing, etc.
  • Identify & highlight different risks involved and work on mitigation plans
  • Participate and facilitate all the technical discussions with team as well as all other stakeholders
  • Define best practices for project support and documentation
  • Nurture, mentor and motivate the team to deliver in challenging environment.
  • Lead and guide the technical consultants during various phases of the project
  • Act as a bridge between development team and the customer.



Solution Architect Job Responsibilities:

  • Responsible for assisting in the establishment of an IT Architecture practice, and the adoption of an architecture and standards methodology.
  • Manages activities that take place during solution ideation, solution design, and solution implementation.
  • Reviews business context for solutions to company challenges as well as defining the vision and requirements for the solution, recommending potential options, (which may include RFIs, RFPs or prototype development), selecting the most optimal option, and the development of a roadmap for the selected solution.
  • Communicates the architecture to the stakeholders and collaborates and coordinates with existing domain architects in the formalization and adoption of IT standards and procedures.
  • Champions a structured approach to business application solutions.
  • Directly assists in the development of a solutions architecture program including departmental roadmaps and project portfolios for IT systems architecture.
  • Assures solutions not only are a fit for the specific purpose but also closely align with the standards guidelines of technology solutions.
  • Influences changes to standards when necessary.
  • Assists domain architecture team on solutions management and timing of financial spend for application solutions.
  • Supports the architectural aspects of all application projects in peer IT portfolios.
  • Directs the identification and recommendation of appropriate solutions, upgrades, replacements, or decommissioning options incorporating business and technology productivity, usability, and total cost of ownership.
  • Develops and executes solutions which further reduce the percentage of time spent on reactive work.
  • Provides analysis of security protection technologies as necessary.


  • Analyse current technologies used within the company and determine ways to improve
  • Document and monitor requirements needed to institute proposed updates
  • Work closely with Information Technology professionals within the company to ensure hardware is available for projects and working properly
  • Propose and establish framework for necessary contributions from various departments
  • Account for possible project challenges on constraints including, risks, time, resources and scope
  • Work closely with project management teams to successfully monitor progress of initiatives
  • Provide detailed specifications for proposed solutions
  • Define clear goals for all aspects of a project and manage their proper execution
  • Project management and leadership skills are essential
  • Experience developing IT and cloud infrastructure
  • Current understanding of best practices regarding system security measures
  • Experience in software engineering and design architecture
  • Positive outlook in meeting challenges and working to a high level
  • Advanced understanding of business analysis techniques and processes
  • Professional experience working with and analysing computer hardware and software
  • Extensive knowledge and experience working with operating systems
  • Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience
  • Master’s degree in Computer Science or Software Engineering preferred
  • Minimum of 10 – 12 years of experience related to IT Management or other information technology solutions architecture role
  • Demonstrated ability to communicate the complexities of technical programs
  • Proficiency with information technologies in a secure network environment
  • Expertise with personal computers in a secure network environment and Microsoft applications (Outlook, Word, Excel, Access, PowerPoint and SharePoint) or similar software

Salesforce Developer Job Description Template:

We are looking for a talented Salesforce developer to design world-class Salesforce applications for our evolving CRM requirements. As a Salesforce developer, you will be responsible for developing customized solutions within the Salesforce platform. You will also analyze project objectives, create customer workflows, and troubleshoot errors.

To ensure success as a Salesforce developer, you should have extensive experience working with Salesforce CRM platforms, application development skills, and the ability to solve complex software problems. Ultimately, a top-class Salesforce developer can create dynamic and scalable Salesforce applications that meet the changing needs of the company.

Salesforce Developer Responsibilities:

  • Meeting with project managers to determine CRM needs.
  • Developing customized solutions within the Salesforce platform.
  • Designing, coding, and implementing Salesforce applications.
  • Creating timelines and development goals.
  • Testing the stability and functionality of the application.
  • Troubleshooting and fixing bugs.
  • Writing documents and providing technical training for Salesforce staff.
  • Maintaining the security and integrity of the application software.

Salesforce Developer Requirements:

  • Bachelor’s degree in computer science or software engineering.
  • Previous work experience with application and software development.
  • Experience developing customer-facing interfaces.
  • Advanced knowledge of Salesforce CRM platforms.
  • Proficient in MYSQL, Apex, JavaScript, Native, and VisualForce.
  • Working knowledge of mavens ate or eclipse.
  • Good communication skills.
  • Ability to problem solve high-level software and application issues.
  • Ability to project manage

Summary of position

This position will be responsible for all code-based solutions within Salesforce or involving data migrations, systems integrations and 3rd party applications. The Salesforce Developer position will work closely with the Salesforce administrator and Business Analyst to develop solutions that support business requirements and drive key business decisions.

Key Duties & Responsibilities:

  • Responsible for developing in Apex, Lightning Web Components, and other technologies to build customized solutions. Technical leadership, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
  • Seek out ways to use Salesforce to improve processes and productivity, and make recommendations to support an organization scaling at a rapid pace
  • Define, communicate, and manage a change management (release) process to develop and implement new applications/code and updates to existing applications/code.

Skills Required

  • Experience writing Apex classes and triggers, and Lightning Web Components
  • Familiar with Salesforce Lightning Design System and SFDX
  • Strong business analysis and functional experience, including requirements gathering, creating solutions, and/or deploying solutions to end users
  • Technical project management experience
  • Strong attention to detail and excellent problem-solving skills
  • Strong verbal and written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams
  • Understanding of and experience with Salesforce architecture and API
  • Experience using GitHub or other version control software
  • Experience integrating Salesforce with other applications

Beneficial Skills

  • 2+ years previous development experience preferably in Salesforce
  • Platform Developer 1 Certification
  • Proficiency in HTML, XML, JavaScript, SQL/SOQL, Java/C++/OOP