Salesforce Commerce Cloud
Services

Transform your digital landscape for sustainable benefits and bottom-line growth

Salesforce Commerce Cloud Services from Cloud Odyssey

Salesforce Commerce Cloud is Salesforce’s cloud-based ecommerce software, that empowers you to deliver personalised customer experiences across mobile, digital, and social platforms.

Cloud Odyssey is the only Salesforce Commerce Cloud partner with a dedicated practice and more than 70 certified Salesforce Commerce Cloud experts. From seamless integration and customization, to AI-driven personalization and scalable omnichannel experiences, we’ll help you to transform your digital landscape for sustainable benefits and bottom-line growth.

  • Strategic Planning & Consulting
  • Commerce Cloud Implementation, Customization and Localization 
  • Integration and Data Migration 
  • Customer Experience and Personalization
  • E-Commerce and Mobile Commerce
  • Site/app Optimization and Performance
  • Security and Compliance
  • User Enablement and Ongoing support
  • Salesforce Commmerce Cloud Managed Services
Cloud Odyssey - Salesforce Commerce Cloud - web

GET IN TOUCH WITH OUR COMMERCE CLOUD EXPERTS

Salesforce Commerce Cloud Solutions: B2C, B2B, D2C, Order Management 

Salesforce Commerce Cloud Services for B2C 

Empower your business to attract, retain, and convert customers, driving revenue and growth in the competitive B2C landscape. We’ll help you to deliver a customer-centric, visually appealing, and personalized B2C e-commerce experience with Salesforce Commerce Cloud B2C (Business-to-Consumer).

User-Centric Customization

We'll tailor your online storefront to captivate and engage your target audience. Our team will create visually stunning, mobile-responsive designs with user-friendly interfaces, so your customers can enjoy a seamless shopping journey, from discovery to checkout.

Personalization and Engagement

Our experts we’ll work with you to design personalized shopping experiences by leveraging data insights. We’ll develop product recommendations, dynamic content, and targeted omnichannel marketing campaigns that resonate with your customers, to ensure higher conversions and brand loyalty. 

Salesforce Commerce Cloud Services for B2B

We have the skills and experience to deliver a tailored, efficient, and highly effective B2B e-commerce solution with Salesforce Commerce Cloud B2B (Business-to-Business), empowering your business to effectively meet the specific demands of the B2B landscape, drive growth, and excel in your industry.

Tailored Solution Design

We’ll collaborate closely with you to understand your unique business needs and goals. Our team will design a customized solution, configuring the platform to align seamlessly with your product catalogs, pricing structures, and integration requirements.

Platform Configuration

Our experts will fine-tune the Salesforce Commerce Cloud B2B platform, ensuring it mirrors your business processes flawlessly. From setting up complex pricing strategies and user roles, to the seamless integration of critical systems like CRM or ERP, we’ll ensure you’ll enjoy fast time-to-value and ROI. 

Salesforce Commerce Cloud Services for D2C 

As your dedicated Salesforce Commerce Cloud partner, we’re committed to elevating your Salesforce Commerce Cloud D2C (Direct-to-Consumer) investment by delivering an exceptional user experience, fostering brand loyalty, and maximizing sales and revenue.

Customer-Centric Customization

Our team will design mobile-responsive, visually appealing websites and apps, optimizing navigation and streamlining the checkout process for seamless purchase experiences. We’ll implement AI-driven personalization features, allowing you to deliver tailored content and product recommendations to your customers, enhancing engagement and increasing sales.

Omnichannel Excellence

Our experts will help you harness the full potential of Salesforce Commerce Cloud D2C by integrating and optimizing multiple sales channels. Whether it's buy-online-pick-up-in-store (BOPIS), ship-from-store, or ensuring consistent branding across all touchpoints, we'll craft a cohesive, convenient, and engaging shopping experience for your customers.

Salesforce Commerce Cloud Services for OMS

We’ll help you to leverage Salesforce Commerce Cloud OMS (Order Management System) and streamline your order management processes, optimize operational efficiency, enhance the customer experience, and empower your business to adapt quickly to changing market dynamics.

Seamless System Integration

Our experts will seamlessly integrate Salesforce Commerce Cloud OMS with your existing systems, including e-commerce platforms, inventory management, and payment gateways, ensuring a seamless flow of data and efficient automation of critical processes.

Efficient Order Fulfillment

Our team will configure intelligent order routing rules based on location, inventory availability, and shipping costs to make sure orders are fulfilled from the most efficient source, reducing shipping times and costs while improving customer satisfaction.

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