Salesforce Managed Services

Cloud Odyssey offers a service model that provides expert Salesforce support, ensuring seamless implementation, integration, and development with minimal risk and exceptional service.

What We Offer

Cloud Odyssey ensures that Salesforce experts are readily available to tackle management issues, streamline integrations, and enhance development, guaranteeing minimal risk and superior service

Salesforce Monitoring

We enable you to focus on your core business while overseeing the Salesforce implementation. We continually strive to implement best practices, identify areas for improvement and develop appropriate action plans.

Salesforce Maintenance

Our Salesforce managed services include user management, standard/custom object management, data management, security management, and package management.

Salesforce Help Desk

We offer 24/7 technical support via phone, chat, email, and Salesforce IT Desk. Our Salesforce IT service desk is always available to support customers regardless of their location or time zone.

Strategic planning

We help you with goal-setting workshops, business process assessments, and other services from the planning phase to achieve a long-term return on investment.

Integration Updates and Support

We’ll take care of your mergers, fix all updates and bugs, and help you develop a custom API to make sure everything runs smoothly.

Lightning Migration

As a Salesforce managed service provider, we help you transfer your data so your company can easily take full advantage of Salesforce Lightning.

Salesforce Configuration

Our Salesforce support services include object-level support for Salesforce configurations, dashboards and reports, user and data management, and security to match our customers’ business goals.

A Reliable And Affordable Partner For Salesforce Managed Services

Cloud Odyssey provides high-end business and technology consulting, and application services, systems integration, product engineering, custom software development, maintenance, and quality assurance. It employs excellent delivery practices, with a particular emphasis on innovation.

  • Our Salesforce Managed Services provide a comprehensive solution that allows you to manage your Salesforce with the help of experts and experienced Salesforce administrators and consultants.
  • We provide the day-to-day support and services you need to ensure the success of your customer experience strategies which is more cost-effective than hiring full-time experts.

Why Choose us?

Cloud Odyssey consistently innovates, evolves, and tests new ideas to bring in a more significant value. Salesforce consultation services are provided by our extensive network of technology and consulting experts provide the following Salesforce consulting services:

Global Salesforce Partner

Through our dedicated practices and flexible onshore-offshore delivery model, our customers get the support they need, on time and on budget. All from a single, global Salesforce consulting partner.

Enterprise-grade Solutions

We are not just another service provider. We leverage Salesforce and MuleSoft to build enterprise-grade solutions that effectively address organizational and operational challenges.

Domain-Specific Accelerators

With our growing arsenal of domain-specific frameworks and accelerators, we are able to minimize risk and time-to-value for our customers’ Salesforce and MuleSoft implementations.

End-to-end Capabilities

We are one of just a few Salesforce consulting partners with end-to-end Customer 360, Patient 360, Student 360, and Commerce Cloud capabilities.

Open Communication

We know that communication is key in building trusted relationships. When you work with Cloud Odyssey, you know that every email and every call will be answered promptly, and every request will be handled in priority.

In-house Teams

We don’t use contractors. Your projects will be delivered by our in-house team who are invested in their work and are integrated in the Cloud Odyssey culture of excellence, accountability, open communication and collaboration.

Standardized Processes

Our Salesforce and MuleSoft delivery model follows standardized and well documented processes, to ensure you receive the same level of high-quality outcomes wherever you are in the world.

Consultative Approach

From strategy and roadmapping to implementation and enablement, our Salesforce consulting experts will be there to advise and support you to ensure long-term success.

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