Deliver Seamless Shopping Experiences with Salesforce Omni-Channel Solutions

Deliver Seamless Shopping Experiences with Salesforce Omni-Channel Solutions

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Date & Time: 22 November 2024 | 3:30 PM – 8:00 PM |📍Location:  4th Floor, World Trade Center, Bangalore

Unlock the secrets to delivering seamless, personalized, omnichannel customer experiences. Join us for an exclusive in-person event with Salesforce and Titan, discussing transformative ways of delivering seamless shopping experiences to drive business growth.  

Key Themes:

  • Omnichannel Experiences & AI-powered insights
    • Seamlessly integrating online and offline touchpoints for a unified customer experience.
    • Use of AI for smarter business decisions and improved conversion rates.
  • Personalization Strategies:
    • Tailoring product recommendations and marketing campaigns based on customer preferences.
    • Enhancing customer engagement through personalized content and promotions.
  • Inventory Optimization:
    • Increasing customer satisfaction with efficient inventory management and order fulfillment.
    • Real-time visibility into stock levels and trends.
  • Titan’s digital transformation journey 

Who will attend ?

This event is for C-Suite and Senior Executives from the retail industry, driving business strategy with a key focus on Commerce, Digital, Marketing, Technology, Operations and Customer Experience.

 

Agenda
3:30 – 4:00 PM Check-in / High-Tea
4:00 – 4:30 PM Welcome Note & Brief Introduction 
4:30 – 5:00 PM

Fireside Chat with Titan

5:00 – 5:15 PM Break
5:15 – 6:15 PM Session on Salesforce Omni-Channel Solutions, Personalization Strategies & AI 
6:15 – 6:45 PM Q & A Discussion
6:45 – 7:00 pm Closing Note by Cloud Odyssey
7:00  – 8: 00 PM Networking and Dinner Reception 

Guest Speakers

Ponmudi Krishnan, Deputy Manager | Taneria Corporate

Sashwat Bhardwaj, Senior Engineer | Taneria Corporate

Speakers

Ugandhar Thalapaneni

Solutions Architect | Cloud Odyssey

Solutions Architect with over 15 years of experience in Salesforce Commerce Cloud. Ugandhar has worked on all SFCC reference applications, SiteGenesis-1, SiteGenesis-2, SGJC, and SFRA. His skills toolkit includes controller, B2C Commerce API, ISML, Forms, Webservices, HTML, Bootstrap, and JavaScript. Ugandhar has also worked on over 20 implementations and managed services projects requiring several customizations and integrations with third-party systems.

Raghuprasad Halakere

Salesforce Practice Director​ | Cloud Odyssey

Salesforce Practice Director cum Technical Architect with over 15 years of experience in Salesforce Core extending till recent Industry Clouds. He is involved in pre-sales, tech solutions, costing, and delivery leaving no stone untouched aiming for ultimate customer satisfaction. He holds expertise in Implementing tech solutions for customers across Ed-Tech, Insurance, Pharma, Telecom, Banking, and Automotive domains. He has also worked on over 50 implementations which include sales cloud, service cloud, experience cloud, and Industry cloud involving simple configuration till complex integration.

Arthy Sankaran

Principal Solution Engineer | Salesforce

has more than 18 years of experience in helping brands in their digital transformation journey. She is passionate about all things marketing and is excited to see how Marketing function has now evolved to becoming custodians of delivering great customer experiences.She is currently with Salesforce as a Principal Solution Engineer in their Digital Experience team helping many brands in their marketing transformation journeys.

Event registration closed.

*By submitting this form, you agree to have your contact information, including email, passed on to Salesforce for the purpose of following up on your interests

 

Date And Time

22-11-24 - 03:30 PM to
22-11-24 - 08:00 PM
 

Registration End Date

22-11-24
 

Event Types

 

Event Category

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